What types of window treatments does The Northern Blinds offer?
We provide a curated range of blinds, shades, and curtains in a variety of modern and classic styles. Options include roller shades, cellular shades, Roman shades, zebra blinds, vertical blinds, blackout solutions, and soft fabric curtains. Each product is made to suit different light-control, privacy, and design needs.
Can I order custom-sized blinds and shades?
Yes. All window treatments from The Northern Blinds are made to your measurements. Simply enter your window dimensions while ordering, and your blinds or shades will be crafted to fit your space precisely.
How do I measure my windows correctly?
We provide clear measuring instructions for both inside mount and outside mount installations. Follow our step-by-step guide, and if you’re unsure, our support team can help you confirm your measurements before ordering.
How long will my order take to arrive?
Most orders are delivered within 7–14 business days. Since many products are custom-made, timelines can vary slightly depending on materials and specifications. You’ll receive updates as your order moves through production and shipping.
Do you provide installation services?
Professional installation may be available in select areas. Our team can guide you on availability. We also include easy-to-follow instructions for customers who prefer a DIY installation.
Can I request fabric or material samples?
Absolutely. Ordering samples lets you see colors, textures, and materials in your own lighting before making a final decision — helping you choose with confidence.
What is your return policy?
Because our blinds and shades are custom-made, returns are generally not accepted unless there is a manufacturing issue. If there’s a problem with your order, contact us and we’ll work with you to resolve it quickly.
How should I clean and maintain my window treatments?
Most blinds and shades can be dusted with a soft cloth or vacuumed using a brush attachment. Spot cleaning with a damp cloth works for many materials. Delicate fabrics may benefit from professional cleaning. Care guidance is provided with each product.
What payment methods do you accept?
We accept major credit and debit cards along with other secure checkout payment options available at checkout.
Do your products come with a warranty?
Yes. Our window treatments include a warranty covering manufacturing defects and operating mechanisms. Specific terms vary by product type, and motorized systems have their own coverage period.
Can I track my order after it ships?
Yes. Once your order is dispatched, you’ll receive tracking details by email so you can follow your delivery.
Do you run promotions or discounts?
We occasionally offer special deals and seasonal promotions. Subscribing to updates or checking our promotions section is the best way to stay informed.
How can I contact The Northern Blinds customer support?
You can reach us through email, phone, or live chat during business hours. Visit our Contact page and our team will be happy to assist.
